Services Offered
The Fleet service centers shall accomplish preventive maintenance services and emergency repairs to provide a safe operational and reliable fleet. The fleet service centers will be guided by the following practices:

1. The preventive maintenance program must comply with manufacture's vehicle warrenty requirements and other sound practices. The program must be designed to provide safe, reliable transportation for the users.

2. The Fleet Service Managers will control and authorize repair and maintenance to assure full efficient use of manpower and shop capabilities. Enhance personnel skills through a combination of in-house and vendor training. Purchase of quality repair parts, tires, maintenance and service suppliers. Update facility service equipment, and tools. Analyze mechanical malfunction, failures, and deficiencies. Comply with warranty work campaigns and in-house requirements.

Maintenance on Vehicles

Orientation on Tribal Vehicle (113k)
Service Center (Provided by Shiprock Agency)

Shiprock Fleet Management Service Center maintains and services more than 240 vehicles, including emergency vehicles and Headstart school buses in the Shiprock Agency. It is equipped to support all maintenance and repairs, including 24 hour wrecker/road services. Our five senior automotive technicians have a total of 83 years of automotive maintenance/repair experience. With today’s technology and computerized vehicles, our technicians constantly attend AC/Delco automotive training keep up-to-date with all the new model vehicles.

Shiprock Fleet Management Service Center has five service bays with four hydraulic lifts and one wheel alignment lift to help technicians perform their duties/tasks. Our brake lathe machine is equipped to handle all different size brake rotors and brake drums on different type of vehicle. With two different types of tire dismounting/mounting machine and our tire balance machine, our technicians can handle all different size tires with ease. Our state of the art open end wheel alignment rack can now handle all types of vehicles with alignment problems.

Parts Department
Shiprock Fleet Management Service Center has a Parts Department that stock 75% AC/Delco and Motorcraft automotive replacement parts. With all the new vehicles being purchase by Fleet Management every year, our parts department use OEM replacement parts to keep the vehicle warranties in effect. Our parts department continuously work with over 15 different suppliers/vendors to obtain replacement automotive parts, tires, lubricants and operating supplies to keep the Navajo Nation vehicles rolling. Service Center stocks superior quality Goodyear tires for all our vehicles, emergency vehicles and Headstart school buses.

Fleet Management Department supports “IndianPrefbrence” suppliers/vendors and local government.

Ron Turley Associates (RTA)
Shiprock Fleet Management Service Center uses the RTA Fleet Management Software for all our vehicles, departments, and automotive maintenance information. This powerful and timesaving program allows Fleet Management to keep track of all maintenance and repairs for each vehicle. RTA Fleet Management Software is highly customizable, with many user-definable features and options. Included are a flail range of reports which gives fleet management immediate feedback on our fleet’s performance for:

* Vehicles

* Repair Orders

* Parts

* Fueling (soon to be inter-graded with Fleet’s Rusco Fueling System)

RTA Fleet Management Software includes at least one major update each year and training. With its full programming staff working exclusively on refining, updating and improving our fleet management software system.

Tools & Equipments
Each senior automotive technicians purchased their own tools and tool boxes to maintenance and repair all Navajo Nation’s vehicles, fleet management only supply certain specialize tools for our technicians. With today’s technology and computerized vehicle, Shiprock Fleet Management Service Center utilizes scan tools (GM Tech 2 and OTC Genysis) to help technicians in diagnosing and repairing vehicles.

SERVICE/MAINTENANCE - Preventive Maintenance

It’s How To Keep Your Vehicle Running Strong!

When you wash your vehicle, you get the underbody and engine

When you walk away from your vehicle, you make sure it’s locked.

And when the odometer reaches another 5,000-mile interval, you
know exactly what to do.

So when you’re looking for a little assistance when your vehicle needs
maintenance and you turn to Fleet Management, you can rest assured
you’ve come to the right place.

Fleet Management can help you keep your vehicle running strong.
We’ve created a guide that includes tips, descriptions, pictures and
information about how preventive maintenance can pay off This
section of our web site is dedicated to preventive maintenance to help
keep your vehicle running strong.

Fleet Management — Keeping the Navajo Nation Rollin’

SERVICE/MAINTENANCE - Routine Procedures

Yes, You Can Do Them Yourself!

For optimum driving performance and safety, maintaining your vehicle
is critical. To help, we’ve created this do-it-yourself guide, including
step-by-step instructions for procedures that you can easily do before
you start your vehicle.

We’ve included information you’ll need as well as some tips and
pictures on how to do the job properly. Routine procedures on your
vehicle can prevent down-time and your vehicle will keep running
smooth and strong.

SERVICE/MAINTENANCE - Preventive Maintenance

Motor Oil

What You Should Do

Check and have your oil change regularly. If you don’t, your vehicle’s
engine isn’t going to work as efficiently as it should and the life span
of your vehicle could be dramatically shortened.

To learn how to check and/or have your oil change, consult with your
local Fleet Management Service Center. Normally, it’s every 5,000

What Could Happen If You Don’t

You won’t notice a dramatic change overnight if you don’t have your
oil change regularly or add oil when it’s low — but it very likely will
catch up with you over time.

Neglecting to change your vehicle’s engine oil on a regular basis can
cause it to become thick and sludgy, which can prevent your engine
from running properly and can lead to excessive wear on your engine
parts. This means they won’t last as long and your engine could break
down sooner and more frequently. It could even shorten the overall
life span of your engine. Worse, allowing your vehicle to run low on
oil — or run out completely — can cause your engine to seize up, which
will most likely cause extensive engine damage and costly repair.

You Don’t Have to Be Slick..

to successfully have an oil and filter change. What’s most important
is that you realize just HOW important it is to your vehicle — to take
your vehicle to Fleet Management Service Centers. Simply put —
having clean lubricating oil in proper amounts in your vehicle at all
times is critical, Serious engine damage and other costly problems can
occur when the oil level becomes too low, if the oil level’s too high —
and worse yet, if your vehicle runs out of oil altogether.

Maintaining efficient oil filtering is important too. As you drive, oil
flaws through an oil filter to help capture contaminants that can harm
your engine. If these contaminants start building up, they’ll eventually
block the oil flow through the engine. (Not Good!) Time for an oil change.

SERVICE/MAINTENANCE - Routine Procedures - Air & Cabin Filter

Air Filters

What You Should Do

Think about all the stuff that collects on your windshield everyday and
you can image what your air filter is holding. Normally, your air filter
should be replaced when it’s dirty, or as part of routine maintenance -
oil change.

What Could Happen if You Don’t

The air filter keeps contaminants out of your engine’s intake. If these
contaminants build up, they can clog your vehicle’s air intake, which
could lead to poor performance. It could also reduce your gas
mileage, which can increase costs for you.

Cab Air Filter

Most newer vehicles have cabin air filters. Cabin air filters reduce the
amount of airborne contaminants and odors entering a vehicle’s
ventilation system to help keep interiors comfortable for anyone
concerned with air quality - including allergy sufferers.

SERVICE/MAINTENANCE - Routine Procedure- Engine Coolant


Where Do I Start?

Checking your vehicle’s coaling system, and/or flushing and refilling
it only take a few minutes, yet the process is very important. In fact,
it is critical to keeping your travels trouble-free. No time’s a good
time to be at the side of the road with an overheated radiator. And
when your engine gets “over hot” from overheating, damage can
result in literally seconds. If you do overheat while driving, have your
vehicle towed to your local Fleet Management Service Centers.

Remember, there are two different type of coolant out there. Ford,
Dodge and older model GM vehicles use green colored coolant.
Newer model GM vehicles use red colored coolant (Dex-Cool).
Don’t mix these tow coolant, you will contaminant your vehicle’s
cooling system. Consult your owner’s manual or with Fleet
Management on what type of coolant your vehicle uses.

SERVICE/MAINTENANCE - Routine Procedures - Tire Pressure

Tire Pressure

Where Do I Start?

Checking and adjusting the air pressure in your tires is about the
easiest maintenance task you can perform and one of the most
effective in extending tire life and fuel economy.

All it takes is a few minutes of regular maintenance each week or so,
or every 250 miles. Check the tires faithfully, and they will wear less
and deliver the distance they promise, You’ll also reduce fuel
consumption; tires that are inflated properly have less rolling
resistance, so you move along with greater ease and use less gas to get
where you’re going!

Consult your owner’s manual or with your local Fleet Management
Service Center for directions on how to check your tire pressure.

SERVICE/MAINTENANCE - Preventive Maintenance


What You Should Do

Make a habit of checking the air pressure in your tires when you stop
for gas. You’ll need to know the proper air pressure for your tires
(check your owner’s manual or the label on the edge of the driver’s
door) as well as have a tire gauge. Also, when replacing original tires,
by to have your tires replaced with the same size.

Checking to be sure your tires are properly inflated can help prolong
their life, especially since they tend to gradually deflate over time.
When your tires are properly inflated, tread wear will be minimized
and tire life extended. Proper tire inflation can also help improve
your gas mileage.

But, keeping your tires inflated correctly isn’t the only thing you need
to do for them. You should also have your tires rotated on a regular
basis, approximately every 15,000 miles. Make sure to check with
Fleet Management Service Center for proper rotation patterns;
improperly rotating your tires can damage them. And, since potholes
can do some serious damage to the alignment of your wheels, regular
wheel alignments are recommended as well.

What Could Happen if You Don’t

Several things can go wrong if you drive on improperly inflated tires.
And it’s important to remember that over-inflated tires are just as
dangerous as under-inflated tires.

Over-inflated tires are easier to puncture and can be easily burst by
sudden impact, such as hitting a pothole. Over-inflation may also lead
to improper wear on the tires, which shortens their life span.

On the other hand, under-inflated tires can overheat as a result of too
much friction. Additionally, under-inflation reduces your gas mileage
and can lead to uneven wear.

Neglecting your tires will likely mean you’ll have drive ability problems
than if you had maintained them, Don’t forget that worn tires are more
likely to blow out — and we don’t have to tell you (do we?) that this
can be dangerous. Of course, a flat tire will likely be a hassle for you
as well (tires seem to have a knack for blowing out at the least
opportune time, don’t they?).

SERVICE/MAINTENANCE - Routine Maintenance


What You Should Do

Checking your vehicle’s emission system may be a job for a
professional, especially if you drive a newer vehicle. For instance, in
the “old days”, the positive crankcase ventilation (PCV) valve, an
emission control device, was an easy item for any do-it-yourselfer to
check and replace, but newer vehicles have computerized emission
control systems, which can be tricky in terms of maintenance and
repairs. When in doubt, have Fleet Management technician check out
your entire emission system, including the PCV valve, catalytic
converter, the exhaust gas recirculation (EGR) valve, exhaust manifold
and the air pump. This should be done every 5,000 miles.

Emission control system components that Fleet Management
technicians check include the tailpipe and muffler, These should be
checked regularly to ensure they’re firmly attached and free of
corrosion, breakage and holes.

What Could Happen if You Don’t

If any of your emission components (PCV valve, catalytic converter,
EGR valve, muffler, tailpipe, exhaust manifold or air pump) are in bad
shape, your vehicle could be difficult to start, could run roughly or
could be excessively noisy. It could also be contributing to air
pollution problems.

Because newer vehicles have computerized emission systems, it’s
probably a good idea to have them checked by Fleet Management
professional technician.

SERVICE/MAINTENANCE - Routine Procedures

Plugs and Wires

Whether you need high-performance or standard spark plugs — whether
you drive a car or a truck — there’s a good chance Fleet Management
Service Centers has your vehicle covered with the right plug. And this
includes the popular Platinum Spark Plugs that delivers more power
and double the running time between replacement.

For best results, consider replacing your spark plugs every two years,
or about every 45,000 miles. The Platinum Spark Plugs are specially
engineered and designed to last for a minimum of 100,000 miles.

Need to change your wires too? No problem! Fleet Management
Service Centers has your vehicle covered with OEM wires.

SERVICE/MAINTENANCE - Preventive Maintenance

Transmission fluid

What You Should Do

Checking your vehicle’s transmission fluid, and/or flushing and refilling
it only take a few minutes, yet the process is very important. Although
many vehicles with automatic transmission can go as far as 100,000
miles before having the transmission fluid changed, it’s still good to
keep an eye on it. Over time, a transmission can receive a good
amount of abuse.

Maintaining your transmission fluid can help improve the cooling
efficiency in the transmission. When you take your vehicle in for its
regular oil change, all fluid levels should be checked as well.

Consult your owner’s manual or with Fleet Management for directions
on how to check your transmission fluid. Fluid can be added if needed,
but it’s important not to overfill. While it is possible — in newer
vehicles—to go 100,000 miles between transmission fluid changes, it’s
recommended by Fleet Management that you have your transmission
fluid flushed every 60,000 miles and transmission filter changed every
120,000 miles.

What Could Happen if You Don’t

The transmission fluid is responsible for acting as a transmission
lubricant and coolant. Neglecting it can cause problems with shifting
and can even lead to transmission failure and costly repairs.

© 2003 Navajo Nation Fleet Management • Disclaimer home